Olympia store bucks bad-business trend

ROLF BOONE | Staff writer • Published December 10, 2011

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South Sound Running has done something few small businesses have been able to accomplish in a slow-growth economy: It has expanded, nearly doubling the size of its previous location.

HOURS OF OPERATION

South Sound Running is open 10 a.m.-7 p.m. Mondays through Fridays; 10 a.m.-5 p.m. Saturdays; and noon-5 p.m. Sundays.

 


FREE ADVICE

South Sound Running owner Greg Klein has some tips for running a small business in a down economy.

  • Reassess the business when the economy slows and correct any mistakes that might rise to the surface.
  • Think about the future of the business and continue to build toward that future.
  • Keep promoting and marketing the business.

Klein said he learned that last tip from another business owner, who, despite struggling to afford his promotions and marketing during a dip in business, found that customers returned as soon as the economy improved. Maintaining that awareness was key, Klein said.


In fact, the specialty running store, which sells running shoes, apparel and shoe accessories, had its best year ever in 2010, co-owner Greg Klein said.

“When the economy gets soft, it’s the one thing they don’t have to give up,” Klein said about people going for a walk or run to exercise.

Klein, 51, and his wife, Joan Marchioro, opened their Olympia store in January 1998, followed by a store in Tacoma in 2002. The Olympia store is at 3409 Capitol Blvd., next door to a health food store. That store, Smart Nutrition, closed in March, and South Sound Running moved into its former space about a month ago, Klein said.

In doing so, the business expanded to 4,200 square feet from 2,300 square feet, giving the running store more room to carry and display merchandise, as well as giving customers more room to try on shoes. South Sound Running has what Klein calls a “runway,” a long stretch of carpet that allows customers to walk or run to try out their shoes.

The doors open at 10 a.m. during the week, and it wasn’t long before customers started walking through the door, including Russ Evenhuis, 43, of Lacey. Evenhuis, like Klein, is a longtime runner.

He ran track in high school and then ran in the Army – partly because he had to – and then advanced to triathlons in 2005. Evenhuis praised South Sound Running, saying it’s local and convenient.

“The fact that they can see you and fit you is a big, big help,” he said about the business.

Rolf Boone: 360-754-5403

rboone@theolympian.com

www.theolympian.com/bizblog

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