Responding to allegations of racial profiling, a coalition of major retailers agreed Monday to create a customer bill of rights that will explicitly prohibit profiling and unreasonable searches.
Civil rights leaders met Monday with representatives from retail chains including Barneys, Macy’s, Saks Fifth Avenue, Bergdorf Goodman, Lord & Taylor and The Gap, the Rev. Al Sharpton said. The agreement, drafted by the Retail Council of New York State, prohibits profiling and unreasonable searches and states that workers who violate their employers’ prohibition on profiling will be disciplined and could be fired. The document also supports internal tests to ensure stores are complying with the prohibition against profiling.