JBLM closing main Madigan pharmacy for renovations over holiday weekend

Staff writerMay 20, 2014 

Madigan Army Medical Center’s main pharmacy is closing for renovations for the Memorial Day weekend and patients will be directed to different off-site facilities if they must fill prescriptions between Thursday and Monday.

Madigan staff members will sit outside the pharmacy to direct patients to alternatives during the closure, hospital spokesman Jay Ebbeson said.

The work this week is part of an overhaul of the hospital’s pharmacy that will include redesigning its layout, changing its hours and closing an affiliate pharmacy in the post-exchange on the Army side of Joint Base Lewis-McChord.

The renovations will not affect Madigan patients who use the hospital’s satellite clinics that are open on weekdays at McChord Air Field, Lewis-North and the Winder Clinic on the Army side of the base. Off-base clinics in Puyallup and Olympia also will be unaffected.

Beginning Tuesday, May 27 the main Madigan pharmacy will open at 8 a.m. and close at 6 p.m. on weekdays. That’s a shorter workday than the pharmacy’s current schedule, which runs from 7 a.m. to 7 p.m.

Madigan officials say the shorter workday will let them increase staffing in key hours.

The $109,000  renovation is intended to give the main pharmacy a better design so it does not become as crowded as it has on busy days. It is to reopen with intake and outtake windows, as well as a text-messaging service that will alert patients when their prescriptions are ready.

"We believe the changes will help give our customers the freedom to manage their own time when picking up their prescriptions," said Norm Gaudreau, Madigan Ambulatory Pharmacy Services chief.

For more information, go to http://www.mamc.amedd.army.mil/.

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