Which type of service provider drew the most complaints in 2010? According to Angie’s List (www.angieslist.com), home-warranty companies topped the list for the sixth year.
If you’re considering a home warranty program when buying a house – to cover things such as a garbage disposal, the plumbing, the electrical wiring and the heating, ventilation and air-conditioning system – check first with Angie’s List, the Better Business Bureau or online for a company’s complaints.
The complaints list also includes – in order – property management companies, Internet service providers, TV cable and satellite providers, wedding professionals (bridal and tuxedo shops and planners), dry cleaners, phone services, auto sales, car services (limo and taxis) and florists.
Angie’s List charges an annual fee for members. Information at the Better Business Bureau is free; check online at www.bbb.org.