Olympia - State regulators fined Puget Sound Energy $104,300 on Tuesday for improperly handling customer accounts, including the accounts of many low-income customers disconnected for nonpayment, according to a news release.
Also according to the release:
The Washington Utilities and Transportation Commission assessed the penalty for 1,043 violations of state consumer-protection rules, 965 of which were related to disconnected accounts. The disconnected accounts belonged to 26 customers, a PSE spokesman said Tuesday. UTC staff allege that PSE provided customers with inaccurate or misleading information regarding how much they must pay in order to reconnect their electric or natural-gas services.