Insurance Commissioner Mike Kreidler has fined insurance companies more than $167,000 so far this year for violations including wrongly denying medical claims and overcharging customers, according to a news release.
In 2010, Kreidler’s office levied $583,750 in fines. Fines collected by the state insurance commissioner’s office are deposited in the state’s general fund to pay for other state services.
Fines and disciplinary actions this year include:
• Aetna Life Insurance Co. of Hartford, Conn., was fined $65,000 for violations, including unreasonably denying 220 claims for acupuncture treatment. The company also refunded $16,427 to policyholders.
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• Ace American Insurance Co., of Philadelphia was fined $50,000 for violations, including using rates that it had not filed with the state.
• Progressive American Insurance Co., Progressive Northwestern Insurance Co. and Progressive Max Insurance Co., all of Mayfield Village, Ohio, were fined $30,000 for improperly deducting sales tax and fees from cash value calculations in more than 1,700 auto claims. The company also refunded $415,299 to customers.
Anyone with a complaint against an insurer, an agent or a broker can contact the Insurance Commissioner’s office at 1-800-562-6900 or file a complaint at www.insurance.wa.gov.