Business

LAYOFFS: 41 will lose jobs when call center closes

CDG Management, a New Jersey-based telemarketing company, will shutter its call center in Olympia and lay off 41 employees by May 29, according to the Worker Adjustment and Retraining Notification Act notice the company has filed.

Besides the Olympia location at 2303 Harrison Ave., the national telemarketing firm employs 4,000 people at 45 call centers in the U.S. and Canada, according to the company’s Web site.

CDG has announced the closures of other locations across the country, most of which will close by May 29, according to WARN notices.

The company will lose 32 full-time and 67 part-time employees as it closes a call center in Fort Lauderdale, Fla., and 41 employees will lose their jobs as a call center in Durham, N.C. closes. A call center in Troy, NY with 95 employees will close as well, bringing the total job loss to more than 300 workers.

Calls from telemarketers at the firm mostly pertain to fundraising campaigns for police benevolent associations, veterans groups and other charitable organizations.

The Federal Trade Commission and others had begun to scrutinize the company’s fundraising tactics, alleging that CDG exaggerates the amount of donations that go to charitable causes.

But the company said in its notice about the Fort Lauderdale closure that it has suffered three consecutive years of losses and must resort to “drastic measures.”

“Despite our efforts to restore the company to profitability, the current economic climate has taken its toll,” the notice states.

Whitney Coleman, The News Tribune

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